Check the balance of your Craft, Riverpark and Fowler & Wells gift card online.
Please contact our Guest Relations team at 212.780.0880 for any additional inquiries.
Facilitating a culture of making people happy means that first and foremost we have to keep our team happy. We do this in multiple ways, some of which you can read about here but in a nutshell, we foster an environment where team members feel supported, have opportunities to learn and grow and are treated the way we would want to be treated ourselves.
We make our team members happy by fostering a work environment in which they can flourish, by treating them the way we want to be treated ourselves, offering them opportunities to develop new skills and greater knowledge and hiring people not positions.
We make our guests happy by providing outstanding food, beverages, service and hospitality and constantly seek to improve what we do and how we do it . We do our best to personalize each guest experience making our guests feel that we have welcomed them into our home and are there to meet their needs and honor their requests.
We develop long-lasting relationships with our vendors. From small local farmers and fisherman to global suppliers of porcelain and glassware, we work to maintain strong partnerships that last a lifetime.
We pursue a profitable and fiscally healthy business. Strong financial results benefit all of our stakeholders and ultimately yield the resources to make people happy.
See the current list of career opportunities and to apply on line here. View employment opportunities.
Our company offers compensation and benefits that are competitive with the New York restaurant industry.
We provide Paid Time Off (PTO) that can be used for any reason to support our philosophy of ensuring a healthy work/life balance. Number of PTO days increases with additional years of service.
Staying healthy is important for all of us. Affordable quality Medical, Dental and Vision Insurance is available for full-time employees. Employer contributes to Medical insurance premiums.
Supplemental offerings of Life Insurance, Accident Insurance and Short Term Disability are offered through AFLAC.
A variety of flexible spending accounts are offered (FSAs) to help with qualified out-of-pocket expenses throughout the year. Employees can contribute pre-tax dollars to the accounts to help cover certain health care, dependent care, mass transit and/or parking expenses.
Discounts to various attractions, theme parks, sporting events, movie tickets, hotels and much more.
Experience Crafted Hospitality first hand by dining at our restaurants with a bi-monthly dining voucher - it will make you appreciate the hard work and expertise of your colleagues even more.